Senior Front Desk Receptionist

Star Plus Jaya · 📍 Kendal · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 7.000.000 per month
Star Plus Jaya is seeking a highly motivated and professional Senior Front Desk Receptionist to join our team in Kendal. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. The ideal candidate will have excellent communication skills, a friendly demeanor, and a strong ability to multitask in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Greet guests upon arrival and assist them with check-in/check-out procedures.,Provide information about the hotel facilities, amenities, and local attractions.,Handle guest inquiries and complaints professionally and efficiently.,Maintain accurate and up-to-date guest records and reservations.,Coordinate with other hotel departments to ensure smooth guest experiences.,Perform front desk duties such as managing room keys, issuing bills, and processing payments.,Monitor and maintain the cleanliness and organization of the front desk area.,Promote the hotel's services and facilities to guests and potential customers.

🎓 Kualifikasi & Syarat

Minimum of 2 years of experience in a front desk or receptionist role.,Strong communication and interpersonal skills.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Excellent organizational and problem-solving skills.,Proficiency in English and Indonesian languages.,High school diploma or equivalent.,Previous experience in the hospitality industry is a plus.

🛠️ Keahlian

Excellent communication skillsStrong customer service skillsMultitasking abilitiesAttention to detailTime management skillsBasic computer skills
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